Questions and answers

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How do I use this website?

If you want help with using this website, try reading our helpful “How to Use this Website” guide.

If we have not answered your question

You may also like to try reading the Department of Health's Frequently Asked Questions:

Download the Department of Health's Frequently Asked Questions directly from their website (PDF)

If you have not been able to find an answer to a question, please contact us so that we can help. You can contact us at questions@ilsyork.org.uk.


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